Support
Email support@callwatchai.com and a person will get back to you. Include your business name and the phone number on your account so we can find it quickly.
Your receptionist
Edit your greeting, voice, personality, FAQs, and business knowledge under Agent Training. Settings controls your lead alerts. Save changes and check the receptionist’s update status before relying on the new answers.
Calls and leads
Every answered call and captured lead appears in your portal. If a call is missing, include the caller number and approximate time in your email.
Billing
Free is $0/month with 10 calls or 15 minutes each calendar month, whichever comes first, and no card required. Basic is $99/month with 100 minutes, Starter is $199/month with 300 minutes, Growth is $399/month with 1,000 minutes, and High Volume is $699/month with 2,500 minutes. Paid plans start with a 7-day trial after card setup. Manage plans, invoices, and payment methods under Plans & Billing.
Cancelling
You can cancel any time from your portal. Service stops immediately, your account data is retained for 30 days, and reactivating afterwards requires a new subscription.
Calls are handled by AI
Your receptionist is an AI voice agent. It can give incomplete or inaccurate answers, so review your greeting, FAQs, and knowledge base before going live. Where recording or AI disclosure is legally required, configure it in your portal settings.